Subject: 
2005 Mustang GT


Fri, 3 Jun 2005 08:14:50 -0400
Date:    





In September 2004, I ordered a 2005 Mustang GT.  The car was delivered on
New Years Eve Day (12/31).  Within the first month (1500 miles) I noticed
that the rear brake rotors appeared to have grooves in them.  I took the car
back to the dealer.  I was informed that this happens a lot.  In fact they
had a female employee with a six cylinder Mustang that had the same problem.
They stated (along with the female employee) that this problem would go
away.  Well, I drove my car an additional four months.  The problem got
worse and now the brakes squeal terribly.  I took the car back to the dealer
(8100 miles).   The dealer informed me that they would turn the rotors, not
replace them.  I told them that I wished to have the rotors replaced. They
told me that that was not acceptable.  They gave me the 800 number for Ford
complaints.  I called the number.  After spending 15 minutes with a lovely
young lady who doesn't speak my language (English), Guess who's side they
were on.  I have not taken my car back to be repaired yet but I have made up
a very colorful sign to place in my windshield that states how the dealer
and Ford in general SUCK.  I also have your web site listed on my sign.  I
take my car to a cruise-in every Friday night.  There are thousands of
people at this cruise-in.  I get a lot of questions about my car and where I
bought it.  I'm quite sure that people will be getting an ear full from me.
I also work for a very large corporation with 7000 employees in our
facility.  I have posted this letter on all bulletin boards.  I have owned 5
Fords (92 Ranger, 95 Ranger, 99 Mustang, 01 Expedition and 05 Mustang).  I
have had trouble with three of the five.  Each time the Service Department
treated me like crap.  I have used three different dealers for service.  I
will be getting rid of my Mustang.  I was torn between getting a Mustang or
a Corvette.  I am the previous owner of a 02 Z06 Vette.  I had absolutely no
trouble with this car.  When I did take this car in for service, I was
treated with respect.  Looks like I will be trading my Mustang in on a
Vette.																																		Yours Truly,
Mark A. Brandenburg