Subject: 
Ford's and the so called nice dealerships we deal with


Fri, 17 Sep 2004 19:16:58 EDT
Date:    




My name is Megan Horvath.  I live on the outskirts of Philadelphia.  On 
January 29th 2004 I bought my 2000 Ford Focus.   I loved the car everything was 
great!   I bought it for under $10,000!  I just had the car for the 21st day 
everything was going well until I went to the parking garage at my work and put 
the key in the ignition and the key would not turn.  So I tried over and over 
again to get the key to turn, 20 minutes later I go back to my desk and call the 
dealership who is Murphy Ford Lincoln Mercury in Chester, Pa.  I called them 
and stated that I cannot get my key to turn therefore I cannot drive my car.  
The dealership stated that they would send over a tow truck to get my car and 
bring it the dealership, all is well and good right?  No, the car got to the 
dealership and I needed a car to drive till mine was finished.  Now having the 
car for 21 days and buying a extended service plan on the car you would think 
that everything covered...Right?  Wrong.  I get a call from the dealership and 
they stated that the SWAY BAR and the TUMBLER had to be replaced.  I went to 
go and drop off the rental car and got the bill thinking it was just a 
deductible...it was a bill for $500.00.  I had no choice but to fit the bill.  So 
anyone out there who wants to but a ford think otherwise.

                                             Megan