Subject: 
2001 Lincoln Navigator


Sun, 15 Jul 2007 15:37:19 -0700
Date:    





I have a 2001 Lincoln Navigator that recently had a "check engine" problem.
When I took it to Ford, their diagnostics indicated that there was a problem
with one of the engine cylinders and that I would need a $5,000 repair job
to fix the problem.  This car has only 51,000 miles on it.  Though a little
research on the Internet, I found out through an internal Ford document that
this was a known engineering defect that occurred in a small number of
Navigators and Avitators.  Since the car was barely beyond the 50K warranty
and it was a known engineering problem, I appealed to Ford to cover the full
cost of the repair work.  They basically told me to take a hike.

Although I've previously purchased an Explorer and a Taurus, I will never
buy another Ford product again.

Michael D
Oakland, CA